We are Multiple Access Communications Ltd.
Our registered office is at Delta House, Southampton Science Park, Southampton, SO16 7NS and our registered company number is 1979185.
Our principal place of business is at Delta House, Southampton Science Park, Southampton, SO16 7NS.
We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal data.
This policy applies where we are acting as a data controller with respect to the personal data of our website visitors and service users; in other words, where we determine the purposes and means of the processing of that personal data.
2. Collecting personal data
We may collect, store and use the following kinds of personal data:
- data about your computer and about your visits to and use of this website. The source of the usage data is Google Analytics. This usage data may be processed for the purposes of analysing the use of the website and services;
- data contained in or relating to any communications that you send to us or send through our website
(including the communication content and meta data associated with the communication);
- any other personal data that you choose to send to us.
3. Our legal basis for processing your data
The legal basis for processing personal data is our legitimate business interests.
The legal basis for processing anonymised data for Google Analytics is your consent.
4. Using personal data
We may use your personal data to:
- administer our website and business;
- personalise our website for you;
- send you non-marketing commercial communications;
- send you marketing communications relating to our business which we think may be of interest to you (you can inform us at any time if you no longer require marketing communications);
- deal with enquiries and complaints made by or about you relating to our website;
- deal with recruitment applications made by you;
- verify compliance with the terms and conditions governing the use of our website.
We will not, without your express consent, supply your personal data to any third party for the purpose of their or any other third party’s direct marketing.
Please do not supply any other person’s personal data to us, unless we prompt you to do so.
5. Automated decision-making
We will not use your personal data for the purposes of automated decision-making.
6. Disclosing personal data
We will only disclose your personal data when it is strictly necessary for us to do so.
Reasons why we may disclose your personal data are:
- where such disclosure is necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure;
- where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person;
- to our insurers and/or professional advisers insofar as reasonably necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, obtaining professional advice, or the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure;
- to any of our employees insofar as reasonably necessary for the purposes set out in this policy;
- to the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling;
- if required to do so by law.
Except as provided in this policy, we will not provide your personal information to third parties.
7. Retaining personal data
Personal data that we process for any purpose or purposes shall not be kept for longer than
is necessary for that purpose or those purposes.
We will retain your personal data for as long as:
- you are a client of Multiple Access Communications Ltd and thereafter whilst there is a reasonable expectation that you may have further need of our services;
- you are a supplier to Multiple Access Communications Ltd and thereafter whilst there is a reasonable expectation that we may have further need of your services;
- it is needed for the purposes set out in this document;
- the law requires us to;
- or in order to protect your vital interests or the vital interests of another natural person.
Any personal data you send to us by email will remain on our Microsoft Exchange server until the end of the calendar year following the one you send it and in our backup system for up to a further three months.
8. Security of personal data
We are committed to doing all that we can to keep your data secure.
We take appropriate technical and organisational precautions to secure your personal data and to prevent the loss, misuse or alteration of your personal data. We take great care to ensure the security of our computer systems and operate a Cyber Essentials compliant network.
All off-site backups are encrypted and physical access to these archives is restricted.
Data relating to your enquiries that are sent from your web browser to our web server, or from our web server to your web browser, will be protected using encryption technology.
You acknowledge that the transmission of unencrypted (or inadequately encrypted) data over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
We may update this policy from time to time. You should check this page occasionally to ensure you are happy with any changes to this policy.
We may notify you of significant changes to this policy.
10. Your rights
Your principal rights under data protection law are:
- the right to access;
- the right to rectification;
- the right to erasure;
- the right to restrict processing;
- the right to object to processing;
- the right to data portability;
- the right to complain to a supervisory authority;
- the right to withdraw consent;
- the right to request the transfer of your personal data to another data controller in certain circumstances.
These rights are subject to certain limitations and exceptions. You can learn more about the rights of data subjects by visiting the Information Commissioner’s Office.
You may exercise any of your rights in relation to your personal data by written notice to us using the contact details set out below.
11. Third party websites
Our website includes hyperlinks to, and details of, third party websites.
We have no control over, and are not responsible for, the privacy policies and practices of third parties.
12. Updating information
Please let us know if the personal data that we hold about you needs to be corrected or updated.
13. How to contact us
Email us at: firstname.lastname@example.org
Call us: 023 8076 7808 in the UK or +44 23 8076 7808 from overseas
Or write to us at: MAC Ltd, Delta House, Southampton Science Park, Southampton, SO16 7NS, United Kingdom
14. How to contact the appropriate authority
If you wish to report a complaint, or you feel that our company has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.
Telephone: 0303 123 1113
Address: Wycliffe House, Water Lane, Wilmslow SK9 5AF